General Terms of Service

Your use of Fiddes Sport (“Fiddes”) products available at is subject to the terms of this legal agreement between you, Fiddes Sport. If you are looking for our Order Policies such as our Refund Policy, see here: Refund Policy


This Terms of Service document ( “TOS”) sets out the conditions under which we make the Fiddes products on (the “Site”) or on the Fiddes mobile application available to you. In this TOS, “we” and “us” means Fiddes Sport and “you” means the user or customer. “Both of us” or “Either of us” means both or either of you or Fiddes. This TOS discusses important limitations about the way you may use and rely upon materials you find on the Site. By using the Site, you will be deemed to have accepted the contents of this TOS. If you do not accept the contents of this TOS or if your right to use the Site has been terminated (see below), you may not use the Site.

Limitation on Use

You are only authorized under this TOS to use the Site individually. By requesting to use, and/or using the Site, you represent and warrant that you have the right, authority and capacity to enter into this TOS and you agree to abide by the contents of this TOS.

Eligibility to Use the Site

Fiddes sells products for adults and youths, but we sell them to adults, who can purchase with a credit card or other approved payment method. If you are under 18, you may use the Site only with involvement of a parent or guardian. Any individual under the age of 18 years ("Minor") must have a parent or guardian accept this TOS in order for such Minor to use the Site. A parent or guardian who accepts this TOS on behalf of a Minor will be primarily liable for ensuring complete and proper adherence to this TOS, including any payment obligation. A parent or guardian who accepts this TOS on behalf of a Minor will continue to be primarily liable for the obligations set out in this TOS even after the Minor has attained the age of 18, unless the parent or guardian obtains Fiddes’ express written consent to the contrary. You may submit or arrange for the collated submission of orders on behalf of a group of individuals (such as a team or league) (a “Group”). In such case, if you identify yourself as an organiser of that Group, then you promise that you are authorised on behalf of the Group to enter into this Agreement and you have authorisation to obtain and provide to Fiddes information about the Group, solicit the Order Information (see below) from other members of the Group on behalf of the Group, and that the agreements in this TOS are made by you both individually and on behalf of the Group. Due to restriction on the storage and use of personal information, no person under the age of 13 may use the Site. Any information relating to a person under the age of 13 must be submitted by parent or guardian of such individual. You hereby authorise us to verify your representations and warranties herein, and you acknowledge that we reserve the right, but not the obligation, to verify such representations and warranties, and to take action we deem appropriate in our sole discretion, including but not limited to terminating your right to use the Site, should we determine, in our sole opinion, that you have violated any representation or warranty or any other provision of this TOS.

Product Descriptions

Fiddes attempts to be reasonably accurate. However, Fiddes does not warrant that product descriptions or other content of the Site are accurate, complete, reliable, current, or error-free. If a product offered by Fiddes is not as described, your sole remedy is to return it to Fiddes under the applicable refund policy. Please see Fiddes's return policy here: Refund Policy

Order Information

As part of the ordering process, you may submit personal information to Wooter, pictures, logos and other materials for use in customizing your order (your “Order Information”). In providing Order Information to Wooter via the Site you grant Wooter the nonexclusive, royalty-free, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such Order Information for the purpose of providing you goods and services through the Site, and may use and disclose it for marketing purposes and in aggregate form, for benchmarking, improvements to products and services, or marketing. You represent and warrant to Wooter that you own or otherwise control all of the rights to the Order Information that you make and have the right to submit it for this purpose; that Wooter’s use of the Order Information shall not violate any third party rights.

The rights you are granting Fiddes pursuant to this TOS and the representations and warranties regarding the Order Information include, without limitation, slogans, logos, photographs and other artwork, and Fiddes' ability to modify and adapt such materials as necessary in order to make customised products for you, and includes providing or arranging for access to team rosters, which may include individual names, numbers, and size information. You agree to indemnify Fiddes, in full, for all claims resulting from any violation of your agreements, representations and warranties contained in this TOS.

Order Processing and Pricing

The total price required for a purchase on the Site depends on a number of factors that may change between the time you begin adding items to your cart and the time you submit your final order. Products on the Site have a price associated with each product. Further, your total purchase price may be affected by factors such as particular customization requests and your shipping address. It is important that you properly review your complete order, including the final total purchase price and the final individual item prices, before submitting your order. Your submission of an order is an offer by you to purchase the items selected at the prices indicated immediately prior to your submission of the request. This offer remains open until Wooter emails you to confirm that it has or has not been accepted (e.g., if an item has become unavailable). Wooter cannot confirm the price of an item until after your order is placed.

Despite Fiddes' commercially reasonable efforts, some items may be mispriced. Fiddes reserves the right to cancel any orders, with no further obligations to you, even after your receipt of the order confirmation mentioned above or a shipping notice. Fiddes may, at its discretion, either contact you for instructions or cancel your order and notify you of the cancellation.


Items sold on the Site may be subject to a 10% GST. All prices on the site are GST exclusive and GST added can be viewed on the cart prior to checkout.


Fiddes accepts standard credit cards for payment for orders. Due to the custom nature of some of the orders, Fiddes charges your credit card at the point the order has been accepted.